Important information
for planning your holiday

IN ADDITION TO THE BOOKED ACCOMMODATION YOU WILL RECEIVE THE FOLLOWING INCLUSIVE SERVICES

  • Overnight stay
  • Rich breakfast buffet
  • Every evening the choice between different menus
  • Free WiFi in all units and areas
  • VAYA-Wellness with indoor pool, children’s pool, relaxation room, sauna, steam bath, infrared, textile sauna
  • VAYA fitness
  • Room safe in all units
  • Ski cellar in winter
  • Bike and shoe room in summer

WHAT DO WE OFFER IN ADDITION?

  • Baby cot free of charge (must be specified when booking)
  • Children’s high chair in the room free of charge (must be specified when booking)

GENERAL INFORMATION

  • Ski bus stop: in front of the door

PARKING:
Free outdoor parking spaces

PETS:
Are sadly not allowed in our VAYA Zillertal fine living resort.
Many thanks for your understanding.

LOCAL TAX
The local tax amounts to € 1.50 per person and night.
All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.

ARRIVAL & DEPARTURE
Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m..

PAYMENT CONDITIONS
You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).

RESERVATION:
Email: info@vaya-zillertal.at
We look forward to your enquiry!

Reception opening hours
Open daily from 8.00 a.m. to 8.00 p.m.

Opening hours VAYA-Wellness
Pool open daily from 8.00 a.m. to 8.00 p.m.
Fitness open daily from 7.00 a.m. to 11.00 p.m.
Wellness open daily from 4.00 p.m. to 8.00 p.m. – upon consultation in bad weather earlier

TRAVEL CANCELLATION INSURANCE

If you want to play safe and start your vacation with equanimity, we would be glad to offer you travel cancellation insurance.

EUROPEAN TRAVEL INSURANCE

Terms of payment

Cash payment with currencies of all kinds, which we convert to the usual bank rates, Euro or travellers checks in your local currency, or with electronic EC card (Maestro).

Cancellation of rooms

  • Free of charge up to 43 days before arrival
  • Cancellation 42 – 30 days before arrival 30% of the total amount
  • Cancellation 29 – 14 days before arrival 50% of the total amount
  • Cancellation 13 – 8 days before arrival, 70% of the total amount
  • Cancellation 7 days before arrival, 90% of the total amount
  • In case of no-show 100% of the total amount

(SEE TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY 2006 (AGBH))

We recommend that you take out cancellation insurance.